PCR/ Test to release
服务详情 The Service
We are the UK government-approved healthcare agent providing covid testing for travellers to the UK who would wish to shorten the self-isolation.
核酸PCR检测
- 核酸检测通过鼻腔口腔拭子采样 SARS CoV-2(COVID-19) RT-PCR was performed via nasopharyngeal and oropharyngeal swabs
报告时间 Report Time
- 次日出结果： 通常报告时间为采样次日的下午4点后 Next Day Service: Report is usually sent after 4 pm the next day of sample collection
- 当日出结果： 通常报告时间为采样当日的晚 9 点后 Same Day Service: Report is usually sent after 9 pm the day of sample collection
- *周日当天出结果服务较为有限 9 点后 There is very limited same day Service for Sunday.
报告方式 Report Method
- 以普通邮件附件形式发送至报名时留下的邮箱
- Report shall be sent to the email provided at booking as attachment.
Clinic Location: 58 South Molton St, Mayfair, London W1K 5SL
仅接待有预定的客户 visit by appointment only
We offer a home visit in Greater London and nearby regions. home visit price shall be different from the clinic testing, please contact MEDii for the most accurate home visit price.
Q&A
1. 改/退预定政策 CHANGE/CANCELLATION POLICY
免费更改检测日期︐改检测人信息︐请在约定检测日期提前至少两天在线更改。 在约定检测日期前 2 个工作日由于任何原因需要退款的︐扣除£10 手续费后全额退款︐
Making change and rescheduling will be free of charge up to 2 days prior to the test day. Cancellation that gives at least 2 days’ notice will receive full refund (minus £10 admin fee) regardless of the reasons.
2. 如果遇到检测结果异常 IN CASE OF UNCLEAR RESULT
如果遇到实验室结果不明晰︐您将有机会免费重新做一次检测。 重新检测将会使得出报告时 间延误。
A re-test will be offered in the case of unclear result at no extra charges, and it will delay the delivery time of the report.
3. 如果遇到报告延误 IN CASE OF A DELAYED REPORT
脉德与实验室通力合作︐力求我们客户报告的准确性和时效︐报告延误的小概率事件的确存 在。在非不可抗拒力的情况下︐实验室出报告的时间晚于既定出报告日期的午夜︐您将获得全 额退款。
We work closely with the lab to maintain a high standard of punctuality and accuracy of the test result. However, there is a small chance of delay . We will refund the charges for the test, if due to our own fault the report is failed to be delivered by midnight of the report date.
4. 有限责任声明 LIMITTED LIABILITIES
请仔细阅读本页面内容以及提及的相关服务文件︐明确脉德服务内容与权责声明︐了解检测技术 自身局限性︐国际旅行政策的不确定性等︐有任何疑问请联系我们咨询︐
Please carefully read the service briefing and relevant documents mentioned on this page. Please be aware of MEDii’s service T&Cs, the limitations of the test itself, and the uncertainties of international travel.
5. 联系我们 CONTACT US
上门检测服务需要联系客服获得精确的费用︐另外若有其他需要咨询的检测问题︐请致信邮箱 covidtest@mediihealth.com︐网站服务助手︐或联系脉德客服微信。
Please contact us for accurate fee of home visit service. Other testing related enquiries, please email us or via webchat
RETURN & REFUND POLICY
免费更改检测日期︐改检测人信息︐请在约定检测日期提前至少两天在线更改。 在约定检测日期前 2 个工作日由于任何原因需要退款的︐扣除£10 手续费后全额退款︐
Making change and rescheduling will be free of charge up to 2 days prior to the test day. Cancellation that gives at least 2 days’ notice will receive full refund (minus £10 admin fee) regardless of the reasons.
WHEN TO TEST
根据使馆规定︐检测日为航班起飞之前 2 日 （N-2）, 这样才能保证检测报告符合新规定。 Recommended to take the test 2 days prior to the flight date.
*实验室周日工作量降低，时间无法保障，周二飞行人士建议采用周一当日出结果的服务，请联系客服确认 最优检测时间
* For travellers on Tuesday, advised to take a same day test on Monday instead
当天出检测结果的服务需要在周一至周五中午 12 点前取样︐周末 11 点前取样。For Same Day Test Result service, Samples must be collected by 12 noon on weekdays and by 11am on weekends
另外服务时间会随需求而相应延长︐如果需要在额外时间段检测︐请联系客服。Please note additional test hours may be available upon request. Please contact us for more details.